What We Offer
Most of all, we offer success in your business and workplace through improved relationships.
Our services help build social capital, repair harm and make things right when conflict occurs.
Consider using our services at any stage in your workplace development:
- Starting a business: create an engaged workplace from the get go.
- Hiring: encourage engagement from the time an employee begins to work for you.
- Things going well: build on your workplace strength.
- Disengaged employees: you are losing time and money.
- Conflict: repair harm and rebuild relationships.
- Business transition: restructuring, closing, post-merger, post-acquisition, succession planning.
- Employee transition: post-transfer, returning from disability, maternity or sick leave, termination.
- Grievance: improve your management/labour grievance procedures.
Our involvement with you includes:
- A clear situational analysis.
- A practical action plan.
- Carrying forward the action plan.
We will always present clear costs and deliverables. There will be no surprises.
When to use CWE’s services
Consider CWE’s services at any stage of your workplace’s life:
- Your business is getting started: create an engaged and productive workplace from the get go
- You’re hiring: encourage engagement from the time an employee begins to work for you
- You have to let employees go: provide respectful termination of employment so that management and employee maintain their dignity
- Things are going well: build on your workplace’s strengths maintaining an engaged and productive workplace
- Disengaged employees are costing your business time and money
- Your workplace is affected by conflict: repair harm and rebuild relationships
- Your business is in transition: restructuring, closing down, post-merger, post-acquisition or you’re thinking about succession planning
- Your employees are in transition: post-layoff, post-transfer, returning from disability, maternity or sick leave
- You want to build restorative practice into your management/labour grievance procedures
Restorative practice offers a practical framework for building engaged workplaces and a straight-forward series of practices that measurably improve:
- Communication, Collaboration and Team-Building
- Workplace Culture
- Leadership and Decision-Making
- Capacity to Deal with Conflict
Rooted in that framework, our services are focused proactively and responsively at same time, supporting you to build social capital and to repair harm and make things right when conflict occurs.
The CWE restorative practice framework helps you to:
- ground good leadership, decision-making and communication in an explicit relational framework—a way of being in the workplace
- build a foundation of mutual respect and teach everyone to do it every time they communicate
- create opportunities to repair harm and make things right
CWE is thus also uniquely set up to help you meet the three pillars of the Canadian Standard Association’s Standard for Psychological Health and Safety in the Workplace.
- prevention of harm
- promotion of health
- resolution of incidents and concerns
Much More than (ADR) Alternative Dispute Resolution
What does Restorative Practice offer that processes like mediation or ADR do not? ADR generally focuses narrowly on a particular conflict and its resolution. Restorative Practice has a wider focus: when dealing with conflict, it seeks creative ways to repair harm and allow everyone to find a positive way forward, building better relationships and safer communities along the way.
The Restorative Difference
Challenging, real conversations happen in an environment of support—and workplaces become safer, more engaged communities.
Restorative Practice is used proactively, building a workplace culture so that teams and individuals work well together.
Restorative Practice is also used responsively, working effectively through conflict to build better relationships. An engaged workplace seeks to repair harm and to allow those involved in the conflict to find a constructive way forward.
When there’s conflict in the workplace, restorative approaches:
- bring together those affected by conflict to find a way forward
- allow those affected by the conflict, not just management, determine a workable outcome
- help participants come to a shared understanding
- provide a healthy option to destructive gossip and avoiding issues
- clarify what needs to be addressed in the workplace culture to avoid similar conflicts
- nurture accountability, respect and help build trust
- help avoid the need for disciplinary action
- are sustainable
What about our existing workplace structures?
Restorative approaches can be used within existing discipline and grievance systems. Restorative approaches build on what’s already going well in the workplace.
Each workplace is different.
CWE will work with you to develop a restorative approach that meets your workplace’s particular needs.
Call us for an estimate. You will find our rates are reasonable, and you will be investing in your company’s bottom line.
When conflict arises and people are hurt or harmed by inappropriate behaviour, relationships are broken and teams suffer disruption and disharmony. Organizations and services that only use the reactive without building the social capital beforehand are less successful at dealing with such conflict and broken relationships than those that also attend to the proactive elements of restorative practices. Les Davey, Director IIRP Europe